“As the fine people at CM Communications told us at the beginning, significant results from their work would “take time”. In the past three weeks, due to recent placements directly attributable to CM; Robyn, Scott, Heather, Peggy, Sara, and “The Chart”, all confirm that the phone is ringing, and that the conversion rate is fantastic. Sooo much RED! Haven’t seen so much since 2007.”
Owner, Migis Hotel Group
“I was thinking over the weekend about the start to 2013 and the many things Coventry Hotel Management needs to accomplish. In this context it was clear to me how much we are working on with CM, and how much we have accomplished together over more than ten years.
From the Mountain View Grand to the Biltmore, CM has helped us to properly position each hotel and effectively communicate the message of each hotel to its target markets. Since supply, demand, and tastes are ever changing, the messaging must always be dynamic, and I think dynamic is a word the better than any other sums up CM Communications.
Your team is expert, focused, and energized at all times, and it pays off for us, as I am sure it does for your many other clients. We may not agree on every tactic or strategy, but your passion for what you believe is right for your client is what matters most. We do not often enough acknowledge the contributions of our various business partners and constituents, and the time felt right to do so for CM.”
Principal, Coventry Hotel Management
“CM Communications serves as public relations agency-of-record for two Kimpton hotels in the Boston market: the new Onyx Hotel and Hotel Marlowe. Having worked with public relations agencies across the country, I feel confident in telling you that CM Communications is a standout.
Spearheading the launch of the Onyx Hotel, CM secured national, as well as local and regional, coverage for the new property, an undertaking that included a well-publicized cross-promotion with recording artist Britney Spears. Coordinating media coverage for the celebrity appearance, of course, was challenging, but CM managed the star’s handlers and media onslaught with aplomb.
Creativity, high energy, and enthusiasm describe the agency’s account team, led by company principal Lori Moretti, who remains personally involved and readily accessible during all aspects of the public relations campaigns undertaken on Kimpton’s behalf.
The agency has proven effective in supporting corporate branding initiatives, while continually offering creative programs and new strategies to achieve our property’s public relations goals.”
Vice President, PR & Strategic Partnerships, Kimpton Hotels
“I wanted to take this opportunity to thank you for your hard work over the past 10 years with the Wauwinet. The Wauwinet has achieved tremendous recognition and reached a new high in quality and service; you were part of that achievement.”
Managing Director, Nantucket Island Resorts
“I’d like to thank CM Communications for your professional guidance and expertise over the last year aimed at supporting the introduction of The Liberty Hotel to the Greater Boston and national marketplace. Your strategic counsel and media relationships provided The Liberty Hotel with significant and consistent pre-opening print, on-line, and broadcast media coverage. The agency’s groundwork in securing commitments from high-circulation national lifestyle and travel consumer magazines, as well as broadcast outlets such as Good Morning America, will be the catalyst for a major media blitz as The Liberty Hotel conducts its grand opening activities.”
General Manager, The Liberty Hotel
“CM Communications has demonstrated the value of strategic public relations as an integral part of our campaign to position The Balsams as a four-season luxury resort destination for today’s discerning traveler. They’ve proven that public relations can impact the bottom line.”
David Lindelow, General Manager
The Balsams Grand Resort Hotel
Delaware North Companies
“Nantucket’s popularity has grown — visiting has expanded well into the shoulder season; the Chamber-sponsored events are better-known; and the natural beauty of Nantucket is talked about all over the world. CM Communications’ expertise in public relations has helped the Chamber shape Nantucket’s image in many ways.”
Executive Director, Nantucket Island Chamber of Commerce
“Lori and I have worked together for many years on many different projects. Her agency has provided me with PR, graphic design, project coordination, and creative services during that time. She brings enthusiasm, creativity, and persistence to everything she does. I typically throw a lot of curve balls at her, and she has come through time and again.”
Founder, Encore Hospitality Group
“When we started working with CM in late 2009, all of our marketing efforts were dispersed and primarily directed from the property level. At the time we had just grown from two properties to three. Marketing, as a functional business area, was our weakest, and we clearly needed the help of an experienced firm.
Over the past three years, CM helped us develop an integrated and successful marketing program that has greatly increased the visibility of our properties. In addition, CM helped us build a marketing infrastructure that had been non-existent. Initiatives like dedicated websites for both weddings and meetings on all property sites, and both a weddings and meetings micro site for Migis Hotels.
CM counseled us on the development of property e-brochures, scheduled and directed visits by travel writers, advised on advertising, and have established better ways to evaluate the effectiveness of our marketing efforts. We can recommend CM Communications without reservation to anyone seeking an experienced and professional full-service marketing firm.”
Partner and Senior Advisor, Migis Hotel Group